by the staff of UE Library specifically the Circulation Library and Graduate School Library for letting us borrow books and theses. Trust in leadership: A multi-level review and integration. While trust in organization tends to mediate the relationship between distributive and the organization-referenced work outcomes (Aryee, 2002. Cynthia Dorsey, msol, Thesis Advisor. From a different prospective, but widely referenced within organizational literature is Rotters (1967) definition. It is clearly noted that OCB is a human behavioral science that has psychological and socio-psychological. Macaraeg, Maan, macarambon, Putri Johanna, hBO101-1T acknowledgements, we are heartily thankful to our dearest professor, Mrs.
OCB is important to organizations because it is beneficial to the organizations involved in this study to learn how and what makes employees go the extra mile in their job. Retrieved from c Walz,., Nichoff,.P. Science Quarterly, 17, 229 239. The results showed that there tends to be a relationship between employee trust and organizational citizenship behavior. According to Organ (1988 the definition of organizational citizenship behavior as"d herein above as individual behavior that is discretionary, not directly or explicitly recognized by the formal reward system, and that in the aggregate, promotes the effective functioning of the organization (p.
These results indicate an acceptable strength in the relationship between the two variables, employee trust and organizational citizenship behavior. Tan,., Lim. Anita Underwood, who was always available to solve any academic concerns and matters. Organizational citizenship behavior and organizational effectiveness: Finding relationship in Taiwanese Banks. L., and McLean,. This organization serves approximately 200 patrons of all age groups daily. Research writer, Organ (1988) confirms that assessing organizational citizenship behavior requires looking at all five dimensions used within the organization. The researcher introduced herself to the participants and informed them about the survey being administered. Journal of Business and Psychology; 17 1) ProQuest Psychology Journals 123-132. In fact, trustworthiness is a base of generating organizational citizenship behavior. Research in organizational behavior, 17, 215 285. Table 6 above shows that 80 of the participants performed duties that were not part of their job description and 20 of the participants did not.
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